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Privacy Policy

Protecting your private information is our priority. This Privacy Policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used by Food Concepts, Inc. (FCI). PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. By using this FCI ecommerce website, you consent to the data practices described in this statement. 

Collection of Personal Information

In order to provide you with the products and services offered, FCI may collect personally identifiable information, such as your: 

  • First and last name
  • Mailing address
  • E-mail address
  • Phone number

This information is collected registering or ordering on our site. If your purchase FCI's products and services, we collect billing information and may also collect and credit card information, or other details, to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) sending us an email message; (c) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We may also gather additional personal or non-personal information in the future. 

Use of Your Personal Information

FCI collects and uses your personal information to operate and deliver the products and services you have requested. We may use your personally identificable information to:

  • Process your transactions
  • Send periodic emails regarding your order or other products and services
  • Or for other site features

FCI may also use your personallity identifiable information to inform you of other products or services available from FCI or its affiliates.

Sharing Information with Third Parties

FCI does not sell, rent, or lease its customer lists to third parties. 

FCI may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to FCI, and they are required to maintain the confidentiality of your information.

FCI may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FCI or the site; (b) protect and defend the rights or property of FCI; and/or (c) act under exigent circumstances to protect the personal safety of users of FCI, or the public.

Tracking User Behavior

FCI may keep track of the websites and pages our users visit with FCI's ecommerce platform in order to determind which FCI products and services are the most popular. This data is used to deliver customized content and advertising within the platform to customers whose behavior indicates that they are interested in particular subject areas.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by FCI. This informaiton can include: Your IP address, browswer type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the FCI website.

Use of Cookies

The FCI website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page servcer. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page.

We use cookies to:

  • Help remember and process the items in the shopping cart
  • Understand and save user's preferences for future visits
  • Keep track of advertisements
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf

For example, if you personalize pages on our site, or register with FCI's ecommerce platform, a cookie helps FCI to recall your specific information on subsequent visits. This simplies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same FCI website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the FCI services or websites you visit. However, you can still place orders by contacting customer service.

Third Party Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of Your Personal Information

FCI secures your personal information from unauthorized access, use, or disclosure. FCI uses the following methods for this purpose: 

  • SSL Protocol

When personal information (such as credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socktes Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to our alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) ther are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • Google Anaylitics Demographics and Interests Reporting
  • Integrated services that require Google Analytics to collect data via advertisting cookies and anonymous identifiers.

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records

Please submit any such requests using the Contact Us page (found in the footer of this site) or by calling 1-800-419-9324.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 

  • Complete the transition for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adhere to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; 
  • Enable solely internal uses that are resonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

Children Under Thirtnee - Children Online Privacy Protection Act

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. FCI does not knowingly collect personally identifiable information from children under the age of thirtneen. If you are under the age of thirteen, you must ask your parent or guardian for persmission to use this website. 

E-Mail Communications

From time to time, FCI may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

To be in accordance with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we hve contracted.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

  • Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

Changes to This Statement

FCI reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specific in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknolwedgement of the modififed Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Food Concepts, Inc.
2551 Parmenter St
Middleton, WI 53562 USA
customerservice@foodconcepts.com

Revised 2022-05-24